What Our Customers Say
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Nolan of Black Diamond scheduled my last minute appointment with no problem two days before Christmas. Who does that? Josh my Service Tech went above and beyond best customer service. He was informative, space conscious, knowledgeable, pet aware, and friendly. Price. Reasonable. I will definitely have them back for more jobs. My carpets look amazing. Sorry for no before and after. Just saying my over 20 yr old carpets look great.
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Living room carpet and two 8x10 rugs. Received veterans discount that we really appreciated. Easy to schedule. Received notification that crew would arrive in 50 minutes. Tjey showed up on time and they finished all tasks quickly. Carpet and rugs look and smell great. Price was very fair. All contact was made through text which was very convenient since I kept forgetting to call during regular business hours. I suspect that I chatted with an AI Booking System to schedule the appointment and obtain my estimate. Easy...love love how simple the whole process was.
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Excellent job! We had one of our rental units cleaned by Black Diamond Services-they did a great job! The carpet came out super clean, stains removed and the entire home smelled fresh. Customer service was super! They are easy to work with fir estimates and scheduling. Their technician was equally professional and nice.
Black Diamond Services
Business Hours
- Monday
- 08:00 – 17:00
- Tuesday
- 08:00 – 17:00
- Wednesday
- 08:00 – 17:00
- Thursday
- 08:00 – 17:00
- Friday
- 08:00 – 17:00
Frequently Asked Questions
Is professional cleaning safe for my hardwood floors? +
Yes, we use cleaning methods and products specifically designed for hardwood flooring. Our low-moisture process cleans effectively without causing warping, water damage, or finish deterioration.
Why do my hardwood floors look dull even after I clean them? +
Many household cleaning products leave residue that builds up over time, creating a hazy or dull appearance. Professional cleaning removes this buildup and restores your floor's natural shine.
How is professional hardwood cleaning different from mopping? +
Regular mopping can spread dirt around and leave residue behind. Professional cleaning uses specialized equipment and products to remove embedded dirt and buildup without excess moisture that can damage wood.
How often should Oakdale homeowners have hardwood floors professionally cleaned? +
Most homes benefit from professional hardwood cleaning every 12-18 months. High-traffic areas or homes with pets may need cleaning more frequently to prevent dirt buildup from wearing down the finish. Central Valley dust can also accelerate buildup on hardwood surfaces.
Can you remove scratches from hardwood floors? +
Our service focuses on cleaning, not refinishing. We remove dirt and buildup that can make scratches more visible, but deep scratches require sanding and refinishing by a flooring specialist.
How long does hardwood floor cleaning take? +
Most jobs take 1-2 hours depending on square footage. Floors are typically ready for light foot traffic shortly after cleaning.
How much does hardwood floor cleaning cost in Oakdale? +
Pricing depends on square footage and floor condition. Contact us for a free estimate.